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Privacy Policy – perfum.co.za

1. Introduction

Welcome to perfum.co.za.

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of personal information:

📌 Personal Details

  1. Full name
  2. Email address
  3. Phone number

📦 Order & Delivery Information

  1. Delivery address
  2. Order history
  3. Purchase preferences

💳 Payment Information

  1. Payment method details processed securely via PayFast
  2. Transaction references

👉 Note: We do not store your card or banking details.

💼 Account & Wallet Information

  1. Perfum Wallet balance and transactions
  2. Refund and cashout requests
  3. Account activity

🌐 Technical Data

  1. IP address
  2. Browser type
  3. Device information
  4. Website usage data (cookies)

3. How We Use Your Information

We use your information to:

  1. Process and deliver your orders
  2. Manage your Perfum Wallet and refunds
  3. Communicate with you regarding orders or support
  4. Improve our website and services
  5. Prevent fraud and abuse
  6. Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  1. Payment processors such as PayFast
  2. Courier and logistics partners for delivery
  3. Service providers that support our platform (hosting, analytics, etc.)
  4. Authorities where required by law

5. Cookies & Tracking

We use cookies to:

  1. Improve user experience
  2. Remember login sessions
  3. Analyze website traffic

You can disable cookies in your browser settings, but this may affect functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  1. Secure servers and encryption
  2. Access control and authentication
  3. Monitoring for unauthorized access

7. Your Rights (POPIA)

Under South African law, you have the right to:

  1. Access your personal information
  2. Request correction or deletion
  3. Object to processing of your data
  4. Withdraw consent where applicable

To exercise these rights, contact us using the details below.

8. Data Retention

We retain your personal information only as long as necessary to:

  1. Fulfill orders and services
  2. Comply with legal and financial obligations
  3. Resolve disputes and enforce agreements

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

11. Contact Us

For any privacy-related queries or requests:

📧 support@perfum.co.za

🔒 Final Consent Clause

By using perfum.co.za, you consent to the collection and use of your personal information as outlined in this Privacy Policy.